Privacy policy.

Effective Date: [May 2025]
RAWHAUS Co (https://rawhaus.co) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

When you visit or make a purchase from RAWHAUS Co, we may collect the following types of information:

Personal Information:
Your name, email address, shipping address, billing address, phone number, and payment details.

Order & Account Data:
Purchase history, items saved in cart, and account preferences (if you create an account).

Device Information:
IP address, browser type, operating system, and cookies used to improve site performance and user experience.

Marketing Info (Optional):
If you sign up for our emails or texts, we collect your contact information and preferences.

2. How We Use Your Information

We use your data to:

Fulfill and manage your orders

Provide customer service and order updates

Improve our website, products, and services

Send promotional emails or SMS (only with your consent)

Prevent fraud and maintain website security

3. Sharing Your Information

We do not sell your personal data. We may share it only with trusted third parties to operate our business, such as:

Payment processors (e.g., Shopify Payments, PayPal)

Shipping providers (e.g., USPS, UPS)

Email/SMS platforms for marketing (e.g., Klaviyo, Postscript)

Analytics services (e.g., Google Analytics)

4. Cookies

RAWHAUS Co uses cookies and similar tracking technologies to:

Remember your preferences

Keep items in your cart

Analyze site traffic and behavior

Provide relevant marketing

You can disable cookies through your browser settings, though this may affect your experience.

5. Your Rights

Depending on your location, you may have rights to:

Access, update, or delete your personal data

Opt out of marketing communications at any time

Request a copy of the data we’ve collected about you

Withdraw consent where we rely on it

To request any of these, email us at store@rawhaus.co.

6. Data Retention

We retain your information only as long as necessary to fulfill your orders and for legal/business purposes (e.g., accounting or fraud prevention).

7. Children’s Privacy

RAWHAUS Co does not knowingly collect personal data from children under 13. If we discover such data has been collected, it will be deleted immediately.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted here with a new effective date.

9. Contact Us

If you have any questions about this Privacy Policy or your data, reach out to us:
📧 store@rawhaus.co